Shipping Policy
1. Order Processing
- Orders are processed within 24–48 hours of confirmation
- Processing time may vary slightly depending on product availability and vendor location
- Orders placed on weekends or public holidays will be processed on the next working day
2. Shipping Timelines
Estimated delivery timelines:
- Metro Cities: 2–5 business days
- Non-Metro / Remote Areas: 4–8 business days
Delivery timelines may vary based on:
- Vendor location
- Product type (made-to-order / specialized items)
- External factors like weather, logistics delays, or unforeseen circumstances
3. Shipping Charges
- Shipping charges are calculated transparently at checkout
- Charges may vary based on:
- Delivery location
- Product weight & dimensions
- Vendor-specific logistics
👉 There are no hidden charges
4. Multiple Vendor Orders
As Grizpy3 is a multi-vendor marketplace:
- Your order may be shipped in multiple packages
- Each package may have separate tracking details
- Delivery timelines may vary for each item
5. Order Tracking
Once your order is shipped:
- You will receive a tracking link via WhatsApp
- You can monitor real-time delivery updates
6. Delivery Attempts
- Our logistics partners will attempt delivery 2–3 times
- If delivery fails, the order may be returned to the seller
7. Delays & Exceptions
While we strive for timely delivery, delays may occur due to:
- High demand periods
- Natural disruptions or regional restrictions
- Vendor-specific dispatch delays
We will keep you informed in case of any significant delays.
8. Damaged or Incorrect Orders
If you receive:
- A damaged product
- Incorrect item
- Missing items
👉 Please contact us within 48 hours of delivery with photos for quick resolution.
9. Sustainability Commitment
In line with our mission:
- We encourage eco-friendly packaging
- Many of our vendors use minimal, recyclable materials
10. Contact Us
For any shipping-related queries:
📧 info@grizpy3organics.com
📍 Mumbai, India
